Privacy Policy
Your privacy matters to us. This Privacy Policy explains how Umang Medical Centre collects, uses and protects information when you visit or interact with our website.
Privacy Policy
Umang Medical Centre respects the privacy of visitors to its website and is committed to handling personal information responsibly.
This Privacy Policy describes the general manner in which information may be collected, used and protected when you use this website, contact us, submit an enquiry or request an appointment.
By using this website, you acknowledge that you have read and understood this Privacy Policy.
Information We Collect
Depending on how you interact with our website, we may receive information that you voluntarily provide to us.
Information You Provide
This may include information submitted through an appointment or enquiry form, such as:
- Name
- Phone number
- Email address
- Appointment-related information
- Information included in your enquiry
Please avoid submitting unnecessary sensitive medical information through general website forms unless it is specifically requested and appropriate for the purpose of the enquiry.
Information Collected Automatically
When you visit our website, certain technical information may be collected automatically by the website or its supporting technologies. This may include information such as browser type, device information, approximate usage information and pages visited.
How We Use Information
Information provided through the website may be used for legitimate healthcare communication and website administration purposes.
- Responding to enquiries submitted through the website
- Contacting you regarding an appointment request
- Providing information requested by you
- Supporting website functionality and administration
- Improving the website and user experience
- Maintaining website security and preventing misuse
Information will not be used for purposes that are incompatible with the purpose for which it was collected, except where permitted or required by applicable law.
Appointment & Enquiry Information
If you submit an appointment request or enquiry through our website, the information you provide may be used to understand your request and contact you regarding the appointment or enquiry.
Submitting an online appointment form does not by itself constitute a confirmed medical appointment. Appointment availability and confirmation may be subject to communication with the centre.
The website should not be used as a substitute for professional medical advice or emergency medical care.
Third-Party Services
Our website may use third-party services or technologies that support functions such as website hosting, forms, analytics, maps, security or other website features.
Where third-party services are used, those providers may process certain information according to their own privacy policies and terms.
We recommend reviewing the privacy practices of relevant third-party services where appropriate.
Information Security
We take reasonable steps to protect information submitted through the website against unauthorised access, misuse, alteration or disclosure.
However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.
Users should therefore avoid submitting highly sensitive information through general website communication channels unless specifically requested through an appropriate process.
Data Retention
Personal information may be retained for as long as reasonably necessary for the purpose for which it was collected, to maintain records, respond to enquiries, fulfil legitimate business requirements or comply with applicable legal obligations.
The period for which information is retained may vary depending on the nature of the information and the purpose for which it was collected.
Your Privacy Choices
Depending on applicable law, you may have rights regarding your personal information, including the ability to request access, correction or other appropriate action in relation to information held about you.
If you have a privacy-related request or concern, you can contact us using the details provided at the end of this policy.
Children's Privacy
Our website may provide information about healthcare services for children and newborns. We do not intend for children to independently submit personal information through general website forms without appropriate involvement from a parent or responsible adult.
Parents or guardians should supervise the submission of information relating to children through the website.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, services, information practices or applicable requirements.
Any updated version will be posted on this page with a revised "Last Updated" date.
Contact Umang Medical Centre
If you have any questions, concerns or requests regarding this Privacy Policy or the handling of your information, please contact us.